Guest Info

PROPERTY INFORMATION

Front Desk: 24 Hours

Front Desk Phone: 870-488-5144

Restaurant & Lounge: 870-706-2385

Pool Hours: 9 AM - 9 PM

Wi-Fi: Lake Norfork Resort Guest

Check-In: 4PM

Check-Out: 11AM

LOCAL ATTRACTIONS

Lake Norfork

Lake Norfork Marina

David's Trail

Robinson Point Trail

Ozark Keystone Trail

Bidwell Park Loop Trail

Norfork Dam

Norfork National Fish Hatchery

Big Creek Golf & Country Club

Twin Lakes Golf Course

Buffalo National River

Baxter County Airport

Bull Shoals Dam

Bull Shoals Caverns

HOTEL POLICIES

CHECK-IN

Check-in time is any time after 4 PM(not guaranteed due to the high volume of occupancy). If you arrive earlier,the front desk clerk will be pleased to store your luggage until your room isready. Guests will be required to present their own valid credit/debit cardupon check-in along with a valid form of identification, especially if you havealready prepaid by a credit card your reservation before your arrival. TheHotel Staff will make every effort to honor special requests (such as aspecific floor or room number, roll-away beds, crib, etc.) upon arrival.However, the availability of these items cannot be guaranteed in advance.Should you need to confirm an earlier arrival time than the hotel's standardcheck-in time, please contact the hotel directly in advance. If you plan to arriveearlier than the hotel’s check-in time and want to be sure you will get yourroom, then we suggest you also book the night before.

CHECK-OUT
Check-out is at 11 AM. If you require a later check-out, please contact thefront desk before 10 AM on the day of departure and we will do our best toaccommodate your request, but we cannot guarantee that it will be possible. Alate check-out fee of $20 will be applied depending on availability. Any delayto check-out will result in an extra night being added to the final bill. TheHotel Staff can accommodate guest luggage complimentary at the reception aftercheck-out time if needed. 

POOL/HOT TUB RULES
Pool/hot tub hours are from 9 am to 9 pm all week long. Allkids under 16 years old must be supervised in the pool area. Allkids under 16 years old are not allowed in the hot tub. All children,not potty trained, must wear swim pants. Swim pants are sold in the lobby.
HOUSKEEPING
Housekeeping is by request only. If you want the housekeepers to change linens,swap out your towels, or to take out the trash please contact the front desk.The front desk will arrange for the housekeepers to stop by and take care ofyour needs. 

VALUABLES
Do not leave valuables in your room unsecured. We recommend that all gueststake their valuables with them when they leave. Lake Norfork Resort is notresponsible for any stolen or lost items.
PARKING POLICY
Parking for automobiles and motorcycles is permitted in the front andrear parking lot. All boats and trailers must be parked in the grass lotlocated behind the rear parking lot. If you have any questions regardingparking, the front desk would be more than happy to assist you. 

RESERVATION POLICY
For prepaid reservations, you have to pay in advance either with a valid creditcard or by debit card. Please note that if the payment is made with a creditcard belonging to another person who won’t be present at the hotel, we willneed a written authorization sent by the credit card holder with a copy of hiscredit card and a copy of his ID.  The hotel reserves all rights to refuseaccess to the room to any guest who is not able to show us the credit card heused for his prepaid reservation or if we did not receive the authorizationbefore his arrival. For non-prepaid reservations, upon arrival, you can pay bya debit or credit card number such as VISA, MasterCard, or AmericanExpress. 

CANCELLATION POLICY
All hotel rooms are subject to a cancellation policy depending on which kind ofrates/reservation you have chosen. Please contact the hotel to have moreinformation. Prepaid reservations cannot be canceled or modified and arenon-refundable. 

SMOKING POLICIES
Smoking is prohibited in all the rooms, balconies, atrium, and all public areasof the Hotel. Smoking is only allowed outside the building in designated areas.Please note that guests found to be smoking in the room or any othernon-approved areas will be charged a smoking fee of $250 per day. 

PET POLICIES
Pets are more than welcome at our property. We charge $40 per pet for pets under 40 lbs. and $60 per pet over 40 lbs.